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Training OptionsWorkshop + facilitation playbook2 sessions (90 minutes each) + coaching

Train-the-Trainer

Equip internal champions to run ongoing AI trainings with a facilitation kit, practice scenarios, and coaching so the program scales without outside support.

Training leadsDepartment managersDigital literacy teams

Explore this resource online.

We can adapt language and policies to your specific programs.

At a glance

  • Gives facilitators ready-to-run decks, scripts, and prompts.
  • Covers how to update content as policies or models change.
  • Includes practice runs with feedback on pacing and clarity.
  • Shows how to collect feedback without storing sensitive data.
  • Provides office hours to support the first sessions you deliver.

Problem / Why this workshop

AI training demand quickly exceeds what a central team can deliver. Without a scalable playbook, sessions drift, guardrails erode, and new hires miss critical safety guidance.

This program turns a few internal champions into confident facilitators with consistent materials, update processes, and clear escalation support.

What we cover

  1. 1

    Facilitator orientation

    Review the baseline curriculum (safety, prompts, accessibility) and how to localize examples without losing guardrails.

  2. 2

    Run-of-show rehearsal

    Walk through the annotated deck and facilitator script. Practice timing, transitions, and how to handle tough questions.

  3. 3

    Practice delivery

    Facilitators deliver a condensed module to peers. We provide feedback on clarity, risk language, and audience engagement.

  4. 4

    Content maintenance

    Set a quarterly update rhythm: how to collect policy changes, swap prompt templates, and retire outdated screenshots or prices.

  5. 5

    Launch support

    Plan the first two sessions you will deliver, including invites, follow-up surveys, and optional co-facilitation from AskLib.

Practice scenarios

Live Q&A handling

Role-play questions like “Can we store patron chat logs?” or “Does AI replace reference interviews?” using approved responses and deflections.

Prompt template updates

Practice updating a prompt when policy text changes—ensuring placeholders, citations, and banned topics are preserved.

Accessibility checks

Review sample outputs for reading level, translation quality, and cultural nuance. Adjust slides live to model the process.

Feedback collection

Design a short survey and retro template that gathers themes without storing sensitive prompts or patron details.

Deliverables

  • Facilitator script with timing cues and sample answers.
  • Editable slide deck for staff, leadership, and volunteer versions.
  • Prompt library with change-log template.
  • Feedback and measurement template for each session.
  • Two 30-minute coaching calls during your first deliveries.

Customization options

  • Adapt decks for different audiences (frontline, leadership, volunteers).
  • Include your privacy, HR, and union language in the script.
  • Option to co-facilitate your first session for confidence-building.

Logistics

Ideal cohort

3–12 facilitators who regularly onboard or train staff.

Pre-work

Share current training materials and top scenarios you want to keep standardized.

Delivery

Two virtual sessions or one onsite half-day; follow-up coaching scheduled after.

Materials

We deliver editable files and a simple update log to keep content current.

Certification

Optional badge for facilitators who complete a practice run and incorporate feedback.

FAQ

Do facilitators need deep AI expertise?

No. We focus on safety, prompts, and facilitation skills. Complex technical questions are routed to AskLib support or your IT lead.

Can we mix onsite and virtual audiences?

Yes. We provide guidance for hybrid delivery and include remote-friendly practice exercises.

How do we keep materials updated?

We provide a quarterly checklist and change-log template. We can also schedule standing update reviews if helpful.

What if someone goes off-script?

The facilitator script includes deflection language and a clear escalation path. We role-play tough questions during practice runs.

Related resources

Talk to us

Request a customized version of this training or book a date.